Print at home vouchers will be delivered to your inbox within 24 hours of purchase; mailed vouchers are sent within 48 hours (Monday-Friday only), and should arrive within 7 business days.
You will receive an email receipt from email@example.com. This receipt will contain your confirmation code. Please retain your receipt and confirmation code for your records.
If you selected "print at home" delivery and have not received your confirmation email with a link to your printable voucher within 24 hours, email firstname.lastname@example.org and we will resend the confirmation email.
If you have not received your mailed voucher(s) within 21 days of purchase, please let us know by emailing email@example.com, and we'll work to resolve the problem.
Yes! Your name will be in on the voucher but you can give it to a friend or family member.
If you experience a problem redeeming your voucher, contact our customer service department and we will do everything possible to correct the situation.
Depending on the business, you may be entitled to redeem your voucher for the voucher's full cash value (the cash value is the amount you paid for the voucher). Other vouchers have no redemption value after expiration. Please refer to the restrictions for your particular voucher, or contact us if you have any questions.
Restrictions for each voucher offered are outlined on the website and on the voucher, and vary by the participating business.
Please direct all customer service inquires to firstname.lastname@example.org
MercPerks Customer Service
115 SW Ash Street, Suite 600
Portland, OR 97204
Customer service hours are:
Monday-Friday, 10am-5pm, Pacific Time
AltPerks is responsible for the processing and delivery of all purchases made through MercPerks.
Fulfillment is provided by our customer service department in Portland, Oregon. Participating businesses are not responsible for delivering your vouchers.
Quantities are limited and many vouchers sell out fast.
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